Contact Us

Pizza Hut Messes Up $60 Order — Gifts them ‘Free Ranch’ on Their Next Visit

Pizza Hut All-American NCAA Cross Country Event Highlights 2016 - Day 1
Getty Images

A friend of mine outside in Houston was telling me this funny story that, if he hadn’t shown me the email, I wouldn’t have believed him. He said they messed up his order of over $60 worth of food, not to mention it was an hour late, and after telling management he was displeased with the service Pizza Hut replied with a coupon for a free ranch with any order of wings.

I repeat; a free ranch with any paid order of wings.

I’m not one to complain when service doesn’t go my way. I just politely excuse myself from the situation and vow to never go there ever again. When this guy’s party plans failed he decided that it wasn’t okay and let them know in hopes it wouldn’t happen to others.

Now, in Pizza Hut’s defence, they could have apologized and left it at that. They didn’t have to refund or award him anything. People chimed in on the Facebook post saying they have been awarded a free pizza on their next visit to make it up or something on those lines. That’s not a bad deal. I’m a huge fan of Pizza Hut so I would have appreciated the kind gift.

However, when the gift is a free ranch, they may as well have just not responded at all.

An extra ranch is about 50 cents. If the email had to pay for postage it wouldn’t even be worth the shipping.

Should Pizza Hut step it up in his case or is Pizza Hut just fine as they didn’t have to do anything about it at all? Tell us in the comments.

Best of KFFM

Recommended for You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for 107.3 VIP quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive 107.3 VIP contests, events, coupons, presales, and much more delivered to you for FREE.