The city of Yakima established a feedback/request form on its website back in 2012 called "Yak Back."

Since its unveiling, the forum has increased in popularity with citizens with close to 1,200 request made last year alone.

The purpose of the site is to allow you to easily submit a request for, say, a pothole that needs filling. In fact, most of the requests for service are pleas for graffiti removal, street lamp/traffic signal outages, parking issues and the ever-present potholes. The city has promised to respond to a Yak Back request within 48 hours.